Order tracking

Follow your order

Enter the tracking number from your shipping email to see the latest carrier updates. If you have an Eternals account, your recent orders appear below.

Your shipment

Where is your watch?

Use the tracking number sent after your order has been dispatched.

Use the tracking number, not the order number. Tracking normally becomes active after dispatch.

01

Order confirmed

We prepare your watch carefully and send the confirmation by email.

02

Shipment dispatched

Your tracking number is sent as soon as the parcel is handed to the carrier.

03

Delivery in progress

Estimated delivery is 6 to 30 business days after dispatch, depending on destination and carrier.

Need help with your order? Contact our team