O universo Eternals

FAQ

Frequently asked questions

How do I choose a model?

Start with the Homme, Femme or Enfant universe, then compare the style collections and the product specifications.

Can I see the available colour?

When a model has options, the available variants are shown on its product page. Select the colour or version before adding it to the cart.

What if a watch is out of stock?

When the waitlist is available, enter your email for the selected version. Your request identifies the product and variant so that the team can follow it.

How do I follow my order?

Use the tracking information sent after dispatch or access your customer account when enabled. Contact us if you need help.

Can I request gift packaging?

Use the gift option on the product page when offered, or contact us before ordering to discuss your request.