Product support
Each request is reviewed using the product reference, your order details and the nature of the issue. Coverage and the appropriate solution depend on the product and the applicable consumer rules.
How to contact us
Write to customer care with your order number, a description of the issue and clear photographs when useful. Please do not attempt a repair before contacting us.
What happens next
We will confirm the information needed and explain whether the next step is troubleshooting, inspection, replacement or another solution available for your order.